Electric Gate Maintenance & Servicing
Are you a service customer? What will you do in an emergency? Have you ever been locked in or out of your own property? At Assured Gate Services, we are happy to carry out repairs and servicing throughout Nottinghamshire and the East Midlands, aiming to provide the same convenient, quality service that has made us a leader in our industry.
A guide to our servicing costs, dependent on distance from our premises.
Bronze Service:
- Recommended for: LOW usage gateways. (Up to 15 operations per day)
During the cover period, we will make one programmed call to carry out the preventative maintenance of equipment. The cost of associated travel, labour and sundries is included in the cost of this agreement. We will advise you if the equipment should be repaired or replaced. At your request, we will repair or replace the equipment and all associated travel, labour and parts will be chargeable and such work will be done subject to our then current Standard Terms and Conditions.
Silver Service:
- Recommended for: MEDIUM usage gateways. (Between 15-25 operations per day)
During the Cover Period we will make two programmed calls to carry out the preventative maintenance of equipment. The cost of associated travel, labour and sundries is included in the cost of this agreement. We will advise you if the equipment should be repaired or replaced. At your request, we will repair or replace the equipment and all associated travel, labour and parts will be chargeable and such work will be done subject to our then current Standard Terms and Conditions.
Gold Service:
- Recommended for: HIGH usage gateways. (More than 25 operations per day)
During the Cover Period we will make three programmed calls to carry out the preventative maintenance of equipment. The cost of associated travel, labour and sundries is included in the cost of this agreement. We will advise you if the equipment should be repaired or replaced. At your request, we will repair or replace the equipment and all associated travel, labour and parts will be chargeable and such work will be done subject to our then current Standard Terms and Conditions.
Services Include:
- Check general operation of system.
- Inspect structural state of gate support.
- Inspect cable ducts and access where possible.
- Inspect condition of gates.
- Check gate alignment and ground clearance.
- Inspect general condition of hinges, gate stops and other gate furniture.
- Grease hinges.
- Inspect operators for condition, damage, wear etc.
- Check operator fixings, brackets and geometry.
- Assess performance of operators and clutch settings.
- Bleed and top-up oil.
- Pressure test and adjustment – open and close.
- Check manual release and locking performance.
- Check protection of electrical connections to operators.
- Assess system usage levels.
- Assess Logic, Run, Pause, Leaf Delay and Over-run times.
- Carry out electrical inspection and earth insulation test on motors and their cables.
- Inspect isolation and protection of mains power supply.
- Check if RCD is present.
- Check electrical connections, terminations and protection.
- Check earthing termination.
- Check condition and operation of all control equipment.
- Check sealing of control box.
- Check sealing of Audio Link, photocells and other control equipment.
- Clean out foundation boxes and check drainage for undergate operators.
- Check and if required, change batteries on Safety Edge and Photocell Transmitters.
- Highlight any areas of concern and provide appropriate recommendations.
- Check, affix and date service sticker.
Important Notes:
1. In response to the Health & Safety Executive’s most recent Safety Notices, our Risk Survey, carried out as part of each set service call, has been enhanced and recommendations for additional safety may follow. We would like to emphasise that it remains the owner/managing agent’s responsibility to carry out regular Health & Safety Risk Assessments on all power operated systems.
2.. Important Notice: Assured Gate Services will not accept any consequential liability, or responsibility, either directly or indirectly, for any injury or claim, howsoever arising, as a result of the customer’s failure to carry out the safety recommendations made by Assured Gate Services or agent of same.
3. It is to be noted that the reliability and life expectancy of under-gate operators may be compromised through inadequate drainage/flooding of the operator foundation box. Manufacturer's warranties and, consequentially, our maintenance contracts are in jeopardy if the operator is immersed in water for more than the manufacturer's allowed time (as little as 30 minutes at a time).
It is therefore important to ensure that all soakaways perform adequately under the most severe weather conditions and are regularly tested. Our service engineer will check for any subterranean water ingress into the foundation boxes during his service visit and drain accordingly, as is reasonably possible; recommendations will be made as necessary. However, it remains the client's responsibility to ensure that any soak-away be maintained to ensure effective water clearance. Any drainage work requested and undertaken by Assured Gate Services in this regard will be chargeable as extra to any maintenance agreement.
4. For multi-user audio / video entry systems, only the equipment within the gate area is covered, unless specifically detailed otherwise, or covered under separate agreement.
5. Withdrawal Of Manufacturer Support
From time-to-time a manufacturer may withdraw support for equipment covered by a maintenance agreement. This could mean that an upgrade would be required in the event of equipment failure. In such circumstances we would provide an upgrade proposal with prices discounted according to agreement level.
